Frequently Asked Questions


How do I care for my Charmflip?

Protect the plating of your jewelry by removing it when swimming, exercising, cleaning and before applying personal body products.

Maintain your jewelry’s shine by avoiding contact with agents such as soaps, perfumes, lotions, makeup, hair and cleaning products.

We recommend using polishing cloths to restore the shine to your jewelry.

When not being worn, store your jewelry in a safe, dry place such as a jewelry pouch or lined box.

What is the chain material?

Both our stainless steel and 18K gold PVD coatings are waterproof and tarnish-proof. They are designed to resist fading, chipping and tarnishing, making them durable for everyday wear.

Do you offer any other materials?

14kt gold is available upon request.

Shipping?

Currently use USPS as our shipping provider.

Returns?

All sales final.